Implement workflows

Part of an effective private cloud deployment means automating any task that is repeatable using the tools at your disposal. In terms of the 70-246 exam, this means using products in the System Center 2012 R2 suite. In this section, you’ll learn how you can leverage the System Center suite to create complex automation for your organization’s private cloud.


This section covers the following topics:

  Implementing runbook automation

  Automating remediation of incidents

  Change and activity management workflows

Summary:

• Orchestrator allows you to create runbook automation. You do this by linking activities from integration packs.
•  You can configure Operations Manager to automatically create Service Manager incidents from alerts generated in Operations Manager.
•  You can configure an Orchestrator runbook to create Service Manager incidents using the Service Manager integration pack.
•  You can configure a Service Manager incident to trigger an Orchestrator runbook, which you can use to automatically resolve some types of issues.
•  Change request templates store a common set of settings, applying these settings to new change requests.
•  You can use change management workflows to automate the process of dealing with change management requests.