Earlier in this chapter you learned how to connect Orchestrator to Service Manager, which allows you to use Orchestrator runbooks to perform tasks in Service Manager. You can also configure a connector that works the other way, between Service Manager and Orchestrator, which allows Service Manager to make reference to and utilize Orchestrator runbooks. To configure the connector between Service Manager and Orchestrator, perform the following steps:
1. In the Administration workspace of the Service Manager console, click Connectors.
2. In the Tasks pane, click Create Connector, and then click Orchestrator Connector.
3. On the General page of the Orchestrator Connector Wizard, enter a name for the connector.
4. On the Connection page, specify the Orchestrator Web Service URL as shown in Figure 1, and the operational database account. The URL of the Orchestrator web service will be http://computer.fqdn:81/Orchestrator2012/Orchestrator.svc. The Run As account you use must have the right to connect to Orchestrator. Ensure that you click Test Connection to verify that the connection is successful.
FIGURE 1 Orchestrator connector
5. On the Sync Folder page, select a Sync Folder, and click Next.
6. On the Web Console URL page, shown in Figure 2, specify the URL for the Orchestrator web console. The URL will be http://computer.fqdn:82.
FIGURE 2 Web console URL
7. On the Summary page, review the settings, and click Create.
You will be able to verify that the process has worked by navigating to the Library workspace and clicking the Runbooks node. Any runbooks that you’ve created on the Orchestrator will be present in this node. Figure 3 shows this node with a runbook present.
FIGURE 3 Synchronized runbooks